Legal & Policies

Privacy Policy

1. Introduction

Melody Morris Intl. ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights with respect to that information. By visiting our website or purchasing any of our products or services, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide Directly

We collect information you provide when you:

• Submit a contact, inquiry, or opt-in form
• Purchase a product or service
• Book a call or session
• Enroll in a program or course
• Communicate with us by email or phone

This may include your name, email address, phone number, billing address, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL
• Device type and operating system

This information is collected through cookies, pixels, and similar tracking technologies. See Section 7 (Cookies) for more detail.

3. How We Use Your Information

• Process and fulfill purchases and service agreements
• Send transactional emails, receipts, and program-related communications
• Send marketing and promotional emails (you may opt out at any time)
• Improve our website, offers, and client experience
• Respond to inquiries and provide customer support
• Comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who help us operate our business, including:

Stripe

We use Stripe to process payments. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy. We do not store credit card numbers on our systems.

GoHighLevel

We use GoHighLevel as our customer relationship management (CRM) platform. Your contact information and purchase history may be stored and managed within GoHighLevel. GoHighLevel acts as a data processor on our behalf and is subject to a data processing agreement with us.

Google Workspace

We use Google Workspace for business communications, document storage, and scheduling. Information shared via email or forms may be processed and stored through Google's infrastructure. Google's use of data is governed by their Privacy Policy.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized data about site traffic and usage patterns. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

All third-party providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. If you request deletion of your information, we will remove it from our active systems within a reasonable timeframe, subject to any legal retention requirements.

6. Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly

To exercise any of these rights, please contact us using the information in Section 9.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and support our marketing efforts. You may disable cookies in your browser settings; however, doing so may affect certain functionality of our website.

• Essential cookies: Required for the site to function properly
• Analytics cookies: Used by Google Analytics to track site usage
• Marketing cookies: Used to track conversions and retargeting (if applicable)

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly remove it.

9. Contact Us

Melody Morris Intl.
Email: [email protected]

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Terms of Service

Please read these Terms of Service ("Terms") carefully before enrolling in any program or purchasing any product or service offered by Melody Morris Intl. ("Company", "We", "Us", or "Our"). Completing a purchase or enrolling in any program constitutes your agreement to be bound by these Terms.

1. About Our Services

Melody Morris Intl. offers self-healing and intuition development programs, including group immersions, private mentoring, in-person intensives, and digital products (collectively, the "Services"). All Services are provided by Melody Morris, Modern-day Shaman, Speaker, Author, and Teacher of the Quantum Medicine Wheel.

2. Not Medical or Clinical Services

OUR SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

The Services offered by Melody Morris Intl. are not therapy, counseling, psychotherapy, or clinical treatment of any kind. Melody Morris is not a licensed therapist, licensed counselor, psychologist, psychiatrist, registered dietitian, or physician.

Always seek the advice of your physician, mental health professional, or other qualified healthcare provider before making changes to your health-related behaviors. Nothing discussed in any session or contained in any program material should be used in place of professional medical guidance.

If you are experiencing a medical emergency, contact 911 or your local emergency services immediately.

3. Enrollment and Payment

3.a. Enrollment

Enrollment is confirmed upon receipt of full payment or the first installment of an agreed payment plan. By enrolling, You confirm that You are 18 years of age or older and are legally capable of entering into a binding agreement.

3.b. Fees and Payment Processing

All fees are disclosed at the time of purchase. Payments are processed securely through Stripe. By submitting payment information, You authorize Us to charge the applicable fees according to the payment option You selected. You are responsible for any applicable taxes.

3.c. Payment Plans and Missed Payments

Selecting a payment plan does not reduce or waive the total amount owed. All installments are required in full. If a scheduled payment fails, You will be notified promptly and given 5 days to bring the account current. If payment is not received within that window, access to all program materials, sessions, community spaces, and contact methods will be suspended immediately and will remain suspended until the balance is resolved.

3.d. Digital Products

Digital products are delivered immediately upon purchase. Because access is granted at the time of sale, the full purchase amount is owed regardless of whether You complete or continue to use the product.

3.e. No Refunds

ALL SALES ARE FINAL. Melody Morris Intl. does not issue refunds on any programs, services, or digital products under any circumstances. By completing your purchase, You acknowledge that You have read and agreed to this policy.

For payment plan enrollments: choosing to stop making payments does not release You from the obligation to pay the full agreed amount. Access will be suspended immediately upon default, and the remaining balance remains legally owed.

3.f. Rescheduling by the Company

If the Company reschedules a program, event, or session and You are unable to attend the revised date, any amounts You have paid may be applied as a credit toward another product or service at the current rate of purchase. Credits are valid for 6 months from the originally scheduled date and are non-transferable.

4. Recording and Transcription

All live program calls are recorded and transcribed for quality and program development purposes. By enrolling, You consent to being recorded during live sessions. Content from recordings used for any purpose will be fully anonymized. Your name will not be used publicly in any context without your express written permission.

5. Your Responsibilities as a Participant

By enrolling, You agree to provide accurate and complete information at the time of enrollment and throughout the program, to attend scheduled sessions or give reasonable advance notice when You cannot, to engage honestly in the process, and to take full responsibility for your own decisions, health, and wellbeing. You understand that individual results vary and are not guaranteed.

6. Intellectual Property

All program content, including written materials, frameworks, audio and video recordings, guided practices, and any other resources, is the sole intellectual property of Melody Morris Intl. and is protected under applicable copyright law. Enrollment does not transfer any ownership or intellectual property rights to You. You may not reproduce, distribute, share, resell, or repurpose any program materials in any form without prior written consent from the Company.

7. Confidentiality

Information shared in private sessions is held in confidence. Exceptions apply where disclosure is required by law or where there is a reasonable belief of risk of harm to yourself or others.

For group program participants: You agree not to share personal information disclosed by other participants outside of the group setting. What is shared in the group stays in the group.

8. Results and Testimonials

Client stories and testimonials shared in our marketing reflect individual experiences only. They are not guarantees of results. Outcomes from our programs depend on many factors, including your individual history, effort, commitment, and circumstances, that are outside our control.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MELODY MORRIS INTL. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES OR WEBSITE.

Our total liability to You for any claim arising out of or related to these Terms or our Services shall not exceed the total amount paid by You to Us in the three (3) months immediately preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Melody Morris Intl. and its owner, Melody Morris, from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of our Services or your violation of these Terms.

11. Website Use

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair it. We reserve the right to terminate access at our discretion. Links to third-party websites are included for convenience only. We are not responsible for the content, accuracy, or privacy practices of any external sites.

12. Updates to These Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with a revised effective date. Continued use of our Services following any update constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Chesterfield County, Virginia.

14. Contact

Email: [email protected]